FAQ's
Polish FAQ’s
What is "21-free" nail polish?
"21-free" nail polish is free from 21 potentially harmful chemicals commonly found in conventional nail polishes, making it safer for your health and the environment. Learn more about our formula on the "21 Free & Ingredient" page.
Are your nail polishes vegan and cruelty-free?
Yes, our polishes are 100% vegan and cruelty-free. We don't test on animals or use any animal-derived ingredients.
How long does your nail polish last?
With proper prep, application, and care, our nail polishes are designed to be long-lasting, staying vibrant and chip-free for up to 7-10 days.
Ingredients and Safety
What ingredients are used in your nail polishes?
Our nail polishes are made with high-quality, non-toxic ingredients. For a detailed list of ingredients, check our "21 Free & Ingredient" page.
Are your nail polishes safe for pregnant women?
Our "21-free" polishes are formulated to be safe for use during pregnancy. We recommend you talk to your healthcare professional for questions and concerns around pregnancy and allergies.
Do your nail polishes contain any allergens?
Our polishes are free from common allergens such as formaldehyde, toluene, and DBP. However, if you have specific allergies, please check the ingredient list or chat with a healthcare professional.
Application and Removal
How do I apply your nail polish for the best results?
For the best results: dehydrate the nail plate, apply a base coat, followed by two thin coats of nail polish, and finish with a top coat, capping the free edge with each coat. Allow each layer to dry completely before applying the next. For a DIY guide to flawless at home manis, check our blog!
What is the best way to remove your nail polish?
Use an acetone-free nail polish remover to gently remove our nail polish. Soak a cotton pad with the remover and press it onto the nail for a few seconds before wiping away.
Shipping and Returns
Do you offer international shipping?
Yew currently ship within the US. Shipping rates and delivery times may vary depending on the destination.
What is your return policy?
We offer a 30-day return policy for unused products. If you are not satisfied with your purchase, please don't hesitate to reach out, we want to make it right.
Sustainability and Environmental Impact
How do you ensure your products are eco-friendly?
We use sustainable sourcing for our ingredients, packaging and materials. We choose manufacturing partners whose processes align with our values and prioritize reducing environmental impact.
What should I do with empty nail polish bottles?
We encourage customers to recycle their empty nail polish bottles. Check with your local recycling program to see if they accept glass and plastic components.
Customer Support
How can I contact customer support?
You can reach our customer support team via email at hello@capecodnailco.com or through our contact form on our website. We are here to help with any questions or concerns!
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations, which can be purchased on our website.
Promotions and Discounts
Do you offer any discounts or promotions?
We regularly offer discounts and promotions to our newsletter subscribers and social media followers. Sign up for our newsletter and follow us on Instagram and Facebook to stay updated!